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While these issues are relatively common for internet providers, we think you can avoid most of these qualms by following our advice on Xfinity. Most of the complaints we found against Xfinity have to do with hidden fees, rate changes, and contracts. Xfinity Internet Customer Service Ratings Better Business Bureau (BBB)Īmerican Customer Satisfaction Index (ACSI) Despite multiple states entering into settlement agreements with Comcast in the last five years, Xfinity scores pretty highly on various customer satisfaction ranking services: Have you ever talked to a customer service representative and wondered how weird it would be to invite him to your brother’s wedding? Well, you might not necessarily experience that with Xfinity customer service, but it will make you feel valued. But, hey, we won’t stand in your way if you try (and neither will Xfinity’s data cap). Even if you streamed Industry Baby all day, every day for the entire month, you wouldn’t even come close to this limit. When is the last time you even mentioned using a terabyte of storage? With 1.2 TB, you could spend over 3,500 hours on Google Meet or stream over 21,600 hours of music a month. Truthfully, though, it’s pretty hard to exceed 1.2 TB of data. For $14 per month, you'll get no-cost equipment upgrades, easy Wi-Fi management and parental controls, and best yet - advanced security and device protection against online threats. Insider’s Tip: Xfinity's Gateway is no ordinary modem.

XFINITY TV PACKAGES DOWNLOAD

If you download or upload more than that in a month, Xfinity will automatically add data blocks of 50 GB for $10 each to your plan, up to $100 per month. Again, candy is not included. Much like a governor capping out the top speed on your Honda Civic, all Xfinity plans under 1 Gbps have a 1.2 Terabyte (TB) data cap. Unfortunately, contracts aren’t the only limiting factor to Xfinity internet. Surrender the chance to secure better promotions elsewhere.Expect your monthly bill to increase once the promotion expires.Lose the ability to relocate or switch providers without paying an early termination fee (ETF).Consider these disadvantages to signing a contract with Xfinity before you pull out your pen: Why you might not want to sign a contract with Xfinity internet:ĭespite the perks that come with a contract agreement, pledging yourself to Xfinity for an extended period comes with some risks. Secure a promotional rate for the length of your contract.Qualify for exclusive promotions and deals.Get the “One-Year Agreement” discount applied to your monthly bill.Why you might want to sign a contract with Xfinity internet: Pros But, before you celebrate, consider these benefits and drawbacks of signing a contract with Xfinity: Throw some more confetti, and whisper sweet nothings to your bank account! Heck, with all of that extra money, you can even purchase a new vacuum cleaner to suck up all this celebratory confetti. That’s between $120 and $240 in savings a year! Signing a one-year contract with Xfinity can save you up to $10 each month, while you can pocket up to $20 each month in savings with a two-year contract. However, if you plan on staying in the same place for one to two years, you could save some dough by signing a contract. Xfinity allows you to purchase its services without signing a long-term contract, which is a helpful option if you know you are going to relocate in the near future. While most contracts like leases and employment agreements are non-negotiable, with Xfinity, you have options (unlike when you agree to do the dishes if your spouse cooks dinner).

Radio frequencies deliver data through coaxial cables Pulses of light beam data through optical fiber cables Xfinity Internet Connections and Availability

Whether it's a cable or a fiber plan, Xfinity has a lot to offer customers across the U.S. Though we don’t recommend you throw your devices in the air, because, you know, gravity. At that rate, the sky’s pretty much the limit. Thanks to fiber, Xfinity download speeds top out at a blazing 6 Gigabits per second (Gbps), or 6,000 Megabits per second (Mbps). While Xfinity's fiber network is much smaller than its cable offerings, Xfinity fiber internet is growing every day. Whether you live in Washington or Florida, it’s likely Xfinity cable covers your household. This coast-to-coast accessibility makes Xfinity the largest residential cable provider in the U.S. Making internet accessible in 48 states, Xfinity cable covers approximately 107.9 million people in the country.

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